Case Study: Trickle Down Performance Problem
May 3, 2023
No Comments
CHALLENGE Trickle down performance problem starting at the top, VP, Director, Manager, Front line staff. Consistent low performance in the department as noted by the
Case Studies
Read More »
Case Study: No Pipeline. Turnover. Poor Quality.
April 19, 2023
No Comments
CHALLENGE “I am afraid to find out what my emotional intelligence is.” Unaware of his impact on faculty and department heads, there was communication breakdown
Case Study: CNO First 100 Days
April 5, 2023
No Comments
Challenge Organization in transition. Conflict and confusion within departments. Need for decisiveness. Worried about stepping on people’s toes. Solution Assessments, Executive coaching EQi 2.0: Emotional
Case Study: Priorities and Planning
March 21, 2023
No Comments
Challenge Trouble setting priorities and planning across multiple outpatient clinics. Each of her managers had their own system. Solution 100 Day roadmap, standardized management As
Case Study: Employee Turnover
March 7, 2023
No Comments
Challenge:Â Turnover. Employee turnover increased to 28%, up from 18%. This churn created many problems including quality of care issues, decrease in billable hours and a
Case Study: Simplify Work
February 21, 2023
No Comments
Challenge: A team in a medium sized business was tasked with implementing a new sales approach to stop the customer turnover. In order to have
Case Study: How a Manager Created a Culture of Gratitude
January 22, 2023
No Comments
Case Study: New manager (who we will call Zak) developed a powerful way to connect his staff using gratitude. Background: This manager recognized signs of