We ALL do things we regret. Often times failing to apologize makes matters worse.
This course takes you through 4 steps that make sure your apology is heard and it is sincere and effective. After all, people are important and it is better when we all get along!
Non-Apology (What Doesn’t Work)
This course helps you understand what works and what does not work in apologies. It can be MORE frustrating for you and the person with whom you want to make amends to pile on more misunderstanding with a non apology.
Overdoing an Apology
It is equally as bad when people over do their apology with effusive regret or remorse. Now you are making the apology about you and not the person with whom you want to make up.
There is much more in this course. It is a great collection of resources to build up your skills communicating during difficult times. Learning to apologize will set you apart as a leader and a a human being.
Course Includes
- 7 Modules
