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Everyday Emotional Intelligence

This course is a guide to quality conversations. Transform drama, conflict and bullying.

Emotional intelligence is a set of characteristics that strengthens leader’s communication and impact on their teams.

Goal

Learn the foundation of Ei to improve everyday interactions.

Objectives

As a result of this training you will

  1. Be equipped with proven tools to handle personal and professional interactions effectively.
  2. Develop confidence in interactions at work for healthy conversations.

In this course, you will learn the basics of Ei, how to check your emotional fitness, and how to avoid fatal emotions. In addition, you will have a four-step process for successful conversations, even when they may be prickly.

With a focus on everyday interactions, you will learn practical strategies for better conversations.

Drama is Draining!

Most people agree that drama is one of the biggest energy drains at work. We break down the drama conversation so you can get out of it and then provide a 4 step model for healthy communication.

C.A.R.E. Model for Conversations

You will learn the 4 step approach to handling tough conversations.

The course comes with the book, Everyday Emotional Intelligence, a 30-piece card deck, and the emotional chart for reference.

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Course Includes

  • 8 Modules