FOCUS was developed by the healthcare industry to solve simple to medium problems. It is a simple yet powerful approach to engage your team to implement improvement solutions in your department or business.
The FOCUS model provides structure and is effective when problem solving for process improvements that span departments. The structured approach forces people to rely on objective data instead of being driven by personalities. This ultimately improves the quality of the solution.
The course goes through each of the five steps, providing tips and strategies.